I am a Child and Youth Care professional with over 20 years of experience supporting children, youth, adults, and families across Ontario. I hold a Child and Youth Worker diploma from Centennial College and a Police Foundations diploma from St. Lawrence College, providing a strong foundation in behaviour management, crisis intervention, and community-based support.
For nearly two decades, I have worked as a Behavioural Specialist with Bartimaeus, supporting individuals in schools, family homes, hospitals, and residential settings. I have also worked as an Educational Intervenor and Student Support Worker within school boards, collaborating with multidisciplinary teams to promote emotional regulation, positive behaviour, and meaningful skill development.
My work is grounded in trauma-informed, relationship-based care, supported by extensive training in crisis intervention, autism support, FASD, and aggressive behaviour prevention. I am currently furthering my professional development by studying Autism and Behaviour Science, ensuring my practice remains informed by current research and evidence-based approaches.
I am committed to providing practical, compassionate, and results-focused support tailored to the unique needs of each individual, family, and organization I serve.
Jacquette Akama has spent the past 14 years committed to providing compassionate, skilled care for individuals with special needs across both private and non-profit group home settings throughout Ontario. With a Bachelor’s degree in Social Work from Laurentian University, Jacquette brings a wealth of knowledge in trauma-informed care, person-centered planning, and inclusive community-based support.
Her professional journey has involved working directly with children, youth, and adults facing developmental, physical, and emotional challenges. Whether supporting individuals with Autism Spectrum Disorder, Fetal Alcohol Spectrum Disorder (FASD), or complex behavioural
needs, Jacquette’s approach is always rooted in empathy, dignity, and individualized support.
Jacquette founded Heaven Group Home out of a deeply held belief that out of home care should go beyond shelter—it should offer warmth, safety, and the sense of family that fosters true healing and growth. Her vision is one of family-style living, where residents are not only cared for, but empowered to build meaningful, independent lives.
As Executive Director, Jacquette remains hands-on in every aspect of the home’s operation: mentoring staff, guiding therapeutic practices, and providing one-on-one support to residents. Her leadership is defined by integrity, compassion, and an unwavering belief that every person—regardless of ability or background—deserves to be seen, supported, and celebrated.
Marie-Ange Sone brings energy, creativity, and a fresh perspective to her role as Program Coordinator and Marketing Lead at Heaven Group Homes. Currently pursuing an Honours Bachelor of Science in Psychology at the University of Toronto, Marie-Ange combines her academic foundation in human behaviour with real-world leadership experience to support both the internal operations and outward-facing presence of the home.
Before joining Heaven Group Homes, Marie-Ange served as Student Body President at Nouvelle Alliance, where she led school-wide initiatives including student-led activities, advocacy campaigns, educational seminars, and peaceful protests. Through this role, she gained hands-on experience in event planning, stakeholder engagement, and strategic communication—skills she now uses to foster a connected and empowering
environment for residents, staff, and community partners.
In her role at the group home, Marie-Ange:
With a passion for mental health, social equity, and inclusive care, Marie-Ange ensures that the values of Heaven Group Homes are not only lived internally but are seen, heard, and felt by the broader community. Her commitment to communication, connection, and compassion makes her a vital part of the team.
Marie-Ange is an Honours Bachelor of Science candidate in Psychology at the University of Toronto with a strong passion for mental health and community care. As a former Student Body President at Nouvelle Alliance, she led advocacy campaigns, organized student events, and developed strong communication and marketing skills. At Heaven Group Homes, Marie-Ange coordinates resident programming, leads outreach and marketing efforts, and supports initiatives that build a warm, connected, and inclusive environment.
Bobby McNish is a Child and Youth Care professional with over 20 years of experience supporting children, youth, adults, and families across Ontario. Bobby McNish holds a Child and Youth Worker diploma from Centennial College and a Police Foundations diploma from St. Lawrence College, providing a strong foundation in behaviour management, crisis intervention, and community-based support.
For nearly two decades, Bobby McNish have worked as a Behavioural Specialist with Bartimaeus, supporting individuals in schools, family homes, hospitals, and residential settings. I have also worked as an Educational Intervenor and Student Support Worker within school boards, collaborating with multidisciplinary teams to promote emotional regulation, positive behaviour, and meaningful skill development.
His work is grounded in trauma-informed, relationship-based care, supported by extensive training in crisis intervention, autism support, FASD, and aggressive behaviour prevention. Bobby McNish is currently furthering my professional development by studying Autism and Behaviour Science, ensuring my practice remains informed by current research and evidence-based approaches.
I am committed to providing practical, compassionate, and results-focused support tailored to the unique needs of each individual, family, and organization I serve.
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